Eastmallbuy is a China-based reverse and forward purchasing platform that allows international customers to buy products from popular Chinese e-commerce platforms like Tmall. This article will guide you through the process of using Eastmallbuy to purchase your desired Chinese products seamlessly.

Why Choose Eastmallbuy?

Eastmallbuy offers a unique service where they not only help you purchase items but also assist in logistics and delivery. This is particularly useful for customers outside of China who want to access the vast array of products available on Tmall. Eastmallbuy ensures a smooth transaction process, from order placement to delivery at your doorstep.

Getting Started with Eastmallbuy

First, visit the Eastmallbuy website and create an account. Registration is straightforward, requiring basic information such as your name, email, and shipping address. Once your account is set up, you can start browsing products available on Tmall through the Eastmallbuy platform.

Using the Product Spreadsheet

To facilitate your search, Eastmallbuy often provides a product spreadsheet, which you can access at this link. This spreadsheet is an excellent resource as it lists various products, their details, and sometimes even pricing. It allows you to browse and select the products you need without directly navigating Tmall, which could be in Chinese.

Making a Purchase

Once you have selected your desired products from Tmall using the spreadsheet or the Eastmallbuy platform, you can proceed to place an order. Enter the product details into the Eastmallbuy interface. The platform will then provide you with a total cost, including shipping and handling fees. After confirming, you can place your order and make a payment through the available channels.

Shipping and Delivery

Eastmallbuy takes care of all the logistics. Once your order is processed on Tmall, Eastmallbuy will handle the shipping to their local warehouse, repackaging as necessary to ensure safe transit, and finally, ship it to your international address. They offer various shipping options to suit your budget and delivery time preferences.

Customer Support

Customer support is another strong suit of Eastmallbuy. They provide assistance in English, making it easier for international customers to resolve any issues. Whether it's a query about a product, payment issues, or shipment tracking, their customer service team is ready to help.

Conclusion

Using Eastmallbuy to purchase products from Tmall is an excellent choice for those who are not fluent in Chinese or are unfamiliar with the Chinese purchasing and shipping procedures. With services like the product spreadsheet and dedicated customer support, Eastmallbuy makes international shopping from China's largest e-commerce platform a breeze.